Fast Response, Strong Coordination! ENP Team Stays on Duty During Holidays to Ensure Timely Delivery!

2024/10/18

WORKING THROUGH THE BREAK

RAPID RESPONSE, SEAMLESS COORDINATION

ENSURE TIMELY DELIVERY

TEAM ENP IN ACTION

At ENP, we firmly believe that service quality is the touchstone by which the market evaluates an enterprise. Therefore, we have always upheld "high standards in service quality" and "guaranteed product delivery" as the two core pillars of our company's development. Many dedicated ENP employees have made silent sacrifices, working tirelessly during holidays and time off. Their commitment has not only enabled the company to fulfill orders within tight deadlines but has also earned high praise from our clients.

Strict Management

Precise Control

SHANGHAI ENP

ENP has established a mature project management system, where every step, from customer order to product delivery is meticulously planned and rigorously monitored, ensuring timely and quality assured fulfillment.

To ensure smooth project progress during the National Day holiday, the ENP team made advance preparations and thorough arrangements:

1) Manage the supply chain. Prior to the holiday, we optimized production and logistics to maintain timely order fulfillment and deliveries.

2) Proactively communicate and confirm needs. We proactively communicated with customers regarding orders and ensured comprehensive stock preparation. Customers were informed in advance about holiday work schedules and potential factors that might affect delivery timelines, enabling them to make appropriate arrangements.

3) Implement a realistic production schedule. In response to customer needs, Yemetal had arranged production, processing, and shipping schedules in advance to ensure uninterrupted, quality-assured manufacturing during the holiday period.

Trusted Team, 

Delivered Promises

SHANGHAI ENP


ENP maintains an unwavering client focused approach throughout its operations, demonstrating agile strategic adjustments to evolving requirements while maintaining flawless delivery track records.


Battling on the Frontline

During the National Day holiday, all employees of ENP's Steel Division remained at their posts, promptly addressing customer inquiries and resolving any potential holiday related issues.


Risk Alert

With years of operational experience, ENP prioritizes risk management for delivery schedules. Yemetal proactively stocks raw materials and finished goods under a strategic inventory plan to safeguard timely shipments.


Enhance After Sales Services

The ENP team promptly addresses customer issues and complaints regarding supply quality, while providing excellent after sales services to enhance client trust and satisfaction.




Quality Builds Trust!

SHANGHAI ENP

Shanghai ENP Industrial, founded in 2006, is a modern enterprise integrating steel and construction material sales with value-added services. We specialize in providing steel processing and distribution services for high-end industries such as steel structures, home appliances, livestock farming, and renewable energy. Additionally, we serve as an authorized distributor for internationally leading construction material brands.

The Team is Driven and Passionate About Their Work

Ahead of the National Day break, staying true to our "No service interruption during holidays" commitment, our team lead shared: "We've implemented comprehensive pre-holiday preparations - from customer alerts to workforce planning, plant coordination and shipment monitoring - guaranteeing seamless order fulfillment and timely delivery to clients. During the holiday period, to support clients' urgent 11.11 production schedules, Yemetal resumed normal operations starting 04 October. Despite fewer available trucks for delivery and a 30% increase in transport costs during the holidays, the company prioritized customer needs by absorbing the higher transportation expenses to ensure on-time deliveries, demonstrating our commitment to exceptional customer service.

By putting customers at the heart of everything we do, we're not just keeping our market promises - we're actively honoring the trust you've placed in us.

Exceptional Work Performance

During the National Day holiday, ENP served numerous clients including LG (Taizhou), LG (Nanjing), Xinfei, Furen, Jide Electric, Skyworth, Aucma, Panasonic, Meiye, Hongkang, and Hengchuang, supplying approximately 1,500 tons of steel to home appliance manufacturers.



Every Act of Trust Deserves Our Utmost Dedication

ENP has earned widespread acclaim from clients for our exceptional product quality and rapid delivery, with partners indicating their intent to further strengthen collaborations.

Moving forward, ENP will further strengthen team development and management, enhance supply capacity, and guarantee product quality. We are committed to collaborating with both existing and new clients through elevated service standards, achieving mutual success in our shared journey!

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